Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level. The time frame of an order delivery is divided into two parts:
Processing time(1-3 working days) + Shipping time(10-20 days). US warehouse products and Express Delivery just need 5-7days normally.
Most orders are shipped directly from our warehouse in China and to all over the world, some US stock will be shipped from USA and deliver to USA continental only.
Free shipping on orders above US$40, if below US$40, the flat shipping fee is $5.99. DHL(Express Delivery)cost: $30 USD.
Customer will be informed by email or phone text message if the order has been shipped out.
All orders have tracked shipping. Your tracking number and links will be shown in your order despatch email. You can also track the most packages on https://www.17track.net/en
We use 3rd party couriers to deliver the orders. If you purchase with us you understand that there's risk of parcels getting lost. We only refund orders that have proof that they were not received.
We use 3rd party tracking systems to track orders and if the website states that your order was delivered then we will go by it. Only when the state, city or zip code from your tracking number is not consistent with your inputted shipping details, we will offer the refund. No exceptions.